Effective Date: July 6, 2026
Welcome to the website of Aurora Commercial Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions of Service. Please read them carefully.
Aurora Commercial Cleaning provides commercial, office, and retail janitorial and deep cleaning services in Vancouver and surrounding regions. All quotes provided are based on the initial specifications provided by the client and are subject to adjustment upon on-site walkthrough if conditions differ significantly.
Payment is due upon completion of services unless prior credit terms have been established in writing. We accept major credit cards, bank drafts, and Electronic Fund Transfers (EFT). Late payments may be subject to interest charges in accordance with Canadian business laws.
Clients must provide at least 24 hours notice to cancel or reschedule an appointment. Short-notice cancellations may incur a scheduling fee of up to 50% of the estimated visit cost to compensate our dispatch teams.
While our technicians are highly trained and fully bonded, Aurora Commercial Cleaning is not liable for pre-existing wear and tear, manufacturing defects, or structural issues (e.g., pre-existing wall cracks, carpet wear, water stains, or furniture scratches). We carry comprehensive commercial general liability insurance up to $5,000,000.
These terms are governed by the laws of the province of operation and the federal laws of Canada. Any disputes arising from services rendered will be settled in the provincial courts of the service region.